Not case studies written for portfolios. These are the actual problems I was handed, the systems I built, and the numbers that followed.
Event Intelligence SaaS · 2024–Present
Inherited a content operation generating roughly $25K in attributed pipeline per year. No system, no attribution layer, no ICP-aligned content — just a blog and a prayer. The brief was to grow pipeline. The constraint was one person, no agency, no additional budget.
Built the entire content operation from scratch: ICP mapping, keyword architecture, a full-funnel content system, interactive demand gen tools, and an attribution model that could connect publishing activity to CRM outcomes. Deployed AI-assisted workflows to scale output without headcount. Introduced content formats the category wasn't using — including an interactive pricing quiz that pre-qualified prospects before they reached sales.
Result over 16 months: $820K in attributed pipeline. 91 organic demo requests. 126% organic revenue growth. $135K in tracked closed-won revenue — all from content.
CINNOX · CX & Cloud Communications SaaS · 2022–2024
Led end-to-end content marketing for a SaaS platform operating across 30+ markets. The challenge: fragmented messaging, misaligned buyer journey content, and no clear system connecting content output to demand generation outcomes.
Rebuilt the content architecture around the buyer journey from the ground up. Aligned messaging across demand gen, digital, and product marketing — creating a unified voice that could hold across 30+ geographically diverse markets. Developed executive messaging and C-level thought leadership for industry events and major product launches.
Result: 46% increase in lead generation. 71% engagement boost. Same team size throughout.
Event Intelligence SaaS · Interactive Demand Gen · 2024
High-intent demos · Reduced sales friction · Zero dev dependency
The problem: unqualified traffic was reaching the sales team's calendar. Demo calls were being wasted on prospects who weren't a fit. The ask was to fix the top of the funnel — without a developer, without a budget increase, and without a new tool.
Designed and deployed an interactive pricing quiz embedded directly into the demand gen funnel. The quiz walked prospects through their event marketing setup, identified their maturity level, and self-sorted them before a sales conversation began. High-intent prospects got routed to a demo. Everyone else got nurture content matched to their stage.
Result: Measurably higher-intent demo requests. Reduced sales friction. Built without developer dependency — content doing the qualification work that sales was doing manually.
Reliance Jio · JioChat · 2016–2017
50M app downloads · 4 content partners managed · Year 1 milestone
At Reliance Jio, I was one of the content leads responsible for Editorial, Content Curation, and Content Partnerships for JioChat — a messaging platform competing in a market where WhatsApp and others were already dominant. The brief: build engagement through content, not just product features.
I led the editorial strategy for JioChat's Explore feature — the platform's equivalent of Snapchat's Discover. This meant introducing curated, static editorial content to a chat messenger for the first time, creating a new format and a new content habit for users. I managed four content partners simultaneously, aligning their output to our editorial framework and platform tone.
The content strategy contributed to measurable increases in engagement rate, average time spent on platform, and share velocity. The platform reached 50 million downloads within its first year — a milestone the content operation helped support through consistent editorial quality and partner execution.